At TaxiMonit (taximonit.com), we take our users’ privacy very seriously. This privacy policy aims to explain how we collect, use, share, and protect users’ personal data on our website, in compliance with the European Union’s General Data Protection Regulation (GDPR).
1. Information We Collect
We collect the following personal data when you make a taxi booking through our website:
- First Name
- Last Name
- Email Address
- Billing Information: Country
- Payment Information: Credit or debit card details (processed via WooPayments, but we do not store card details).
2. How We Collect Data
We collect personal information through the checkout form on our website when you make a reservation for the taxi service.
3. Purpose of Data Processing
We use the collected personal data for the following purposes:
- To process and manage taxi reservations.
- To manage payments and coordinate with the taxi agency to fulfill the requested service.
- To communicate with users regarding their reservations or inquiries.
4. Legal Basis for Data Processing
The processing of personal data is based on the consent given by users when completing the booking form and accepting the service’s terms and conditions.
5. Data Sharing with Third Parties
We do not share personal data with third parties, except for the taxi agency responsible for providing the service, who will only receive the necessary information to complete the reservation.
6. Data Processors
The processing of personal data is primarily carried out by TaxiMonit, which acts as the data controller. Our service providers, such as WooPayments, act as data processors but do not have access to payment details, as these are securely processed.
7. International Data Transfers
Personal data will not be transferred outside the European Union.
8. Cookies
For more information about the cookies we use on our website, please refer to our Cookie Policy. Cookies help us improve your experience and provide more relevant content.
9. Data Retention Period
We retain personal data for as long as necessary to fulfill the purposes for which they were collected. Once the service is completed, the data will remain stored indefinitely unless the user requests its deletion.
10. Users’ Rights
Under the GDPR, users have the following rights regarding their personal data:
- Access: The right to obtain confirmation of whether we are processing your personal data and, if so, access to that data.
- Rectification: The right to correct any inaccurate or incomplete personal data.
- Erasure: The right to request the deletion of your personal data under certain conditions.
- Restriction: The right to request the restriction of the processing of your personal data in specific situations.
- Portability: The right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transfer it to another data controller if you wish.
To exercise these rights, you can contact us via the contact form on our website or by sending an email to support@taximonit.com.
11. Security Breach Notification
In the event of a security breach affecting our users’ personal data, we will notify them via the email provided when booking the service, in compliance with applicable regulations.
12. Automated Data Processing
We do not perform any type of automated personal data processing, such as automated decisions or profiling, on our website.
13. Data Security
We implement appropriate technical and organizational security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. This includes password-protected databases where we store the data.
14. Contact
If you have any questions or concerns about how we handle your personal data, you can contact us through the contact form on our website or by sending an email to support@taximonit.com.
15. Changes to the Privacy Policy
We may update this privacy policy from time to time. When significant changes are made, we will notify users via a notice on the website or by email. We recommend reviewing this page periodically to stay informed about how we protect your data.